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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yolanda M Tucker

December 31, 2025

5  out of  5
rating by Yolanda M Tucker
"I had been with my previous insurance company for 18 years, so the choice to switch companies was not one that I took lightly. I was buying a new car and my best friend suggested I shopped around to learn about current rates. I called State Farm and I felt so comfortable from the moment Chris said, “hello.” He was personable, professional and so efficient. He went above and beyond for me. He happily answered each and every question that I asked, and he entertained every scenario that I posed. He’s such a good human, who really gets that it’s not just about business, it’s about relationships. Thanks Chris. Because of you, State Farm has earned a new customer."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mr Ethos

December 30, 2025

5  out of  5
rating by Mr Ethos
"James has been extremely patient with me and my busy schedule. I appreciate all the help he has given, highly recommend working with them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Todd Holmes

December 27, 2025

5  out of  5
rating by Todd Holmes
"Jimmy helped me add a second vehicle to my policy. I was in a time crunch and he rolled with the punches and did an amazing job helping me out. We had a great conversation while he gave me exceptional customer service, and I actually couldn’t be happier!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dino Moreno

December 19, 2025

5  out of  5
rating by Dino Moreno
"James was very knowledgeable and professional. He compared different options for me with my vehicle insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stephen Brainard

December 18, 2025

5  out of  5
rating by Stephen Brainard
"Rory and his associates are outstanding in all phases of the insurance business. Would highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Beka Izzy

December 16, 2025

5  out of  5
rating by Beka Izzy
"Jimmy is FANTASTIC! He provided great customer service, and answered all my questions. he is the best agent that i have worked with and i HIGHLY recommend Jimmy at the Rory Steppling Statefarm Office! Also the dancing chicken :)"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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RAZE_SLITZ— Yt

November 21, 2025

5  out of  5
rating by RAZE_SLITZ— Yt
"Just had jimmy help me purchase my first time auto and life insurance policy super great guy, really up front fast to help. Broke it down for me incredibly and helped me chose my best option that’ll be cheapest for me in my budget but yet cover me ultimately. Super awesome dude and thank you so much jimmy. -JasonP"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aarian Teal

November 20, 2025

5  out of  5
rating by Aarian Teal
"Went above and beyond to get me a brand new renters policy in less than 15 minutes."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alex Bowman

November 17, 2025

5  out of  5
rating by Alex Bowman
"Jimmy was an amazing agent helped me get the price I could afforded State Farm is definitely in my good graces I would 100% recommend them!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kimberly Demezier

November 14, 2025

5  out of  5
rating by Kimberly Demezier
"Working with Jimmy has been a truly positive experience. He listened carefully to what I needed, compared multiple options for me, and made sure I understood all the details before making a decision. His customer service is exceptional. Very friendly, efficient, and consistent. I feel confident knowing I’m covered with the right plan thanks to his guidance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dan Steppling

November 12, 2025

5  out of  5
rating by Dan Steppling
"Amazing experience! Rory makes it easy and stays on top of it."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Anthony Losapio

November 11, 2025

5  out of  5
rating by Anthony Losapio
"Jimmy is a great agent lowered my cost with better coverage"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Callaire Collins

November 6, 2025

5  out of  5
rating by Callaire Collins
"Jimmy answered all my questions and made it quick and easy great customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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K T

November 5, 2025

5  out of  5
rating by K T
"Recently switched my insurance over to Rory Steppling-State Farm Insurance, and is the best decision I made. Jimmy was very helpful, thorough and friendly with the whole process. Anytime I need to contact the office, everyone is always kind and patient with any questions. I highly recommend them and ask for Jimmy, it was overall a positive experience."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Barbara Gibbons

November 5, 2025

5  out of  5
rating by Barbara Gibbons
"James made me feel so comfortable. Great employee. Thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Malicha Ambroise

October 30, 2025

5  out of  5
rating by Malicha Ambroise
"Chris was an amazing representative for State Farm, without being a current customer with State Farm. He provided the best customer service that I had received in quite some time."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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brandon kitsmiller

October 29, 2025

5  out of  5
rating by brandon kitsmiller
"Extremely helpful and saved me $100 a month in only 15 minutes."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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DJS TOWING AND TRANSPORT

October 21, 2025

5  out of  5
rating by DJS TOWING AND TRANSPORT
"Jimmy and Chris have been the greatest. Easy to talk to and they know their stuff. We have multiple cars and are saving big time. Highly recommend State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Devon Carpenter

October 20, 2025

5  out of  5
rating by Devon Carpenter
"Thank you Mr Rory for having an awesome account manager (James H.) he was very helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Austin Carey

October 16, 2025

5  out of  5
rating by Austin Carey
"James was absolutely fantastic lol. Made it a breeze. Super professional. Very funny. It was seriously just a pleasant conversation, and now I'm insured. I'd grab a beer with the guy lmao"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Briana Brice

October 16, 2025

5  out of  5
rating by Briana Brice
"Rory is the absolute best. Understanding, polite & sweet, I will always be a State Farm customer!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Maranna Dominick

October 16, 2025

5  out of  5
rating by Maranna Dominick
"Help me with exactly what I needed! Was respectful, personable, and seemed to have a great attitude! Jimmy was great lol"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Diane Battista

October 14, 2025

5  out of  5
rating by Diane Battista
"Jimmy was truly a professional, personable, conscientious agent. I enjoyed working with him & the Steppling agency. Bravo & thank you."
We responded:
"Diane, thank you for your wonderful feedback! I'm delighted to know that Jimmy's professionalism and personable approach made your experience enjoyable. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Jimmy Johnson

October 9, 2025

5  out of  5
rating by Jimmy Johnson
"Jimmy has been the biggest blessing when it comes to open and honest care for his clients. He will go above and beyond for you when it comes to your insurance needs while also instilling valuable insights on daily life. It is truly rare to encounter a human quite like him and I would recommend him to anyone I encounter!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Mary Phan

October 7, 2025

5  out of  5
rating by Mary Phan
"Jimmy, slay 🤏🏻🤏🏻🤏🏻🤏🏻"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"