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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacolin Sillaway

June 12, 2024

5  out of  5 rating by Jacolin Sillaway
"Great office, nice staff & always very helpful."
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Helen Vassilenko

May 30, 2024

5  out of  5 rating by Helen Vassilenko
"Absolutely the best insurance agent and company I have found since moving to Florida. That says it all considering the problems with insurance companies in this state.!!"
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Michael Roberts

April 15, 2024

5  out of  5 rating by Michael Roberts
"Awesome Service, Professional and helping in any way he can. Thanks Rory 🤙🏻"
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Krisztian Illyes

April 9, 2024

5  out of  5 rating by Krisztian Illyes
"Just had the pleasure working with Bryan he was very detailed informative making the process so easy overall . His customer service is exceptional and recommend using this agency , ask for Bryan ."
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March 26, 2024

5  out of  5 rating by KENNETH GROSSMAN
"Met staff for first time today. Jimmy at front desk took care of my needs. He's was very helpful, knowledgeable and tremendously helpful. He made things easier for me and understandable. I highly recommend this office for your business. Ken Grossman Outstanding service. Anytime help needed I'm available, free of charge. Dinner or lunch be safe and well Ken Grossman"
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Cool Guy Jedi

March 18, 2024

5  out of  5 rating by Cool Guy Jedi
"Rory took great care of me. I had an issue and he dealt with it quickly and professionally. Thanks!"
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Amber Lynn

March 14, 2024

5  out of  5 rating by Amber Lynn
"Chris DeMarzo was extremely helpful and a pleasure to work with. He was great at explaining how the policies work and what could be the factor in my bill increase/ decrease. Very patient in answering all my questions! Seems like a great office to have insurance with!"
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Kimberly Saivandy

March 6, 2024

5  out of  5 rating by Kimberly Saivandy
"What a relief dealing with a competent, professional, and just overall friendly office. We decided to transfer here through a recommendation after a terrible experience from a local office. My family has been with State Farm for 30+ years and I’ve only had great experiences so I’m happy to get that kind of service again. Would recommend to anyone living in the state of FL."
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Anice Charles

January 26, 2024

5  out of  5 rating by Anice Charles
"I highly recommend Rory Steppling from State Farm for anything in regard to insurance. Do not hesitate to contact him."
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January 18, 2024

5  out of  5 rating by Chad
"Jimmy is the best he knows so much and was the difference between me getting state farm over other insurance companies"
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Ayana Kelly

January 11, 2024

5  out of  5 rating by Ayana Kelly
"Rory was super helpful and walked me through all of the best options that would best suit me. For my first time trying to figure out how to get affordable coverage he made it super quick and easy to figure out everything and answered any questions I had. Quite literally in 15 minutes. I was initially nervous about figuring out where and how to get insurance but he’s worked with my family for a long time and so it made sense to reach out and I’m glad I did! Super responsive and truly felt like he had my best interest in mind."
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Jarrett Hall

December 20, 2023

5  out of  5 rating by Jarrett Hall
"I recently had the pleasure of working Rory who went above and beyond to assist me in finding the perfect premium! From the moment I reached out to inquire about a new car insurance policy, Rory proved to be highly knowledgeable and equipped with an exceptional level of expertise!! What truly stood out was their dedication to finding the best premium that matched my requirements perfectly. Moreover, Rory went the extra mile by proactively assessing potential discounts and incentives I could qualify for. He took the time to explain the criteria for each discount and helped me provide the necessary documentation to maximize my savings. It was evident that he genuinely cared about ensuring I could secure the most affordable and comprehensive policy. The level of support and guidance I received throughout the entire process was exceptional. Rory responded to all my queries, whether via phone or email, and ensured I never felt rushed during discussions. His patience and friendly demeanor enhanced my experience, making it a truly pleasant one. Thanks to their unwavering commitment, I secured a fantastic premium that not only met my budgetary needs but also provided me with comprehensive coverage. I highly recommend Rory to anyone seeking personalized support and assistance in finding an ideal premium. His professionalism, dedication, and customer-oriented approach made all the difference for me. If you're looking for a reliable insurance partner who truly puts your needs first, look no further!"
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Kenya Filsaime

December 19, 2023

5  out of  5 rating by Kenya Filsaime
"The remarkable assistance I received from this company in handling my auto insurance was amazing. Their exceptional level of support not only surpassed my expectations but also highlighted their commitment to customer satisfaction!"
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Ron Walker- Shawn Walton

November 14, 2023

5  out of  5 rating by Ron Walker- Shawn Walton
"They are awesome to work with whenever I have a question with my commercial or personal vehicles they are very helpful."
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Cesar Espinoza

November 10, 2023

5  out of  5 rating by Cesar Espinoza
"I have had excellent experience working with Rory Steppling and staff, I had a concern and they had rectified it immediately thank You for your professionalism and help."
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Jerry Layne

November 2, 2023

5  out of  5 rating by Jerry Layne
"We just moved to Fort Pierce and needed help with insurance for both our cars and I call State Farm and got Rory, I have experienced great customer service but I have to say Rory was more than helpful. It went above and beyond to assist us. He was very cautious and patient, he took the time to understand our situation and offered the best solution. Thank you so much Rory. Damion Supersaad."
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Jaliane Hill

September 27, 2023

5  out of  5 rating by Jaliane Hill
"I wanted to share my experience that I had with Bryan today. Not only was he very professional and knowledgeable, but he was extremely personable, kind, and helpful. It was one of the best customer service experiences that I have had in a long time. Bryan should be commended for his hard work and would truly be an asset to any company that he works for."
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August 31, 2023

5  out of  5 rating by OHSURE
"Planning on relocating from upstate NY. I was quite surprised as Florida is the most expensive state in the union for auto insurance. However James Hogue, took his time with me over the phone and was even willing to help me search with other providers! That is service! I’m already a state farm customer, but James’s willingness to go the extra mile solidified my intention to stay with state farm."
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Tiffany Boyer

August 11, 2023

5  out of  5 rating by Tiffany Boyer
"Jimmy is truly an asset to this team. He is extremely knowledgeable and was able to answer all of my questions. He helped me understand what I need and guided me on moving forward. Thank you Jimmy!"
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Jeff Steinberg

August 9, 2023

5  out of  5 rating by Jeff Steinberg
"Chris DeMarzo was extremely helpful and a pleasure to work with. He made it very easy for us to navigate through getting homeowners, umbrella, and car insurance. He will be our go to person for most of our insurance needs in the future."
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Glenn Edwards

August 7, 2023

5  out of  5 rating by Glenn Edwards
"I must say that I am very happy with the excellent customer service that I receive from Louis Decarolis and Rory Stepping. They have gotten me great coverage at a reasonable price. They are good listeners. Louis has helped me out with quite a bit today and was very pleasant to work with. I highly recommend them to assist you with your insurance needs!"
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Vondrea Moss

July 11, 2023

5  out of  5 rating by Vondrea Moss
"Thank you James Hogue for being such a pleasure to work with and thank you for the awesome customer service!"
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Loni Metz

May 17, 2023

5  out of  5 rating by Loni Metz
"I definitely recommend Bryan McFarland! He was awesome at finding the best coverage for me! He is professional, patient and a pleasure to work with."
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Elisha Cernuto

May 13, 2023

5  out of  5 rating by Elisha Cernuto
"Cut our auto insurance nearly in half - thanks Rory!"
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Justin Rogers

May 3, 2023

5  out of  5 rating by Justin Rogers
"I can’t say enough about Chris Demarzo! Trying to get insurance on a sailboat has been very stressful and I was beginning to think it was too much trouble. I was referred to Rory Steppling at State Farm where Chris answered the phone and began to help. He was easy to get in touch with(actually returned my calls) and helped me through things that confused me. Only took a couple of days which is mind blowing if you’ve ever tried to get sailboat insurance. As a bonus we are both outdoorsy people and bonded over that as well. Thanks so much Chris for helping me get this non profit one step closer to reality, delivering school supplies will have a big impact on these kids."