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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim B

December 2, 2024

5  out of  5
rating by Jim B
"Rory provided excellent customer service."
We responded:
"Thank you for sharing your thoughts, Jim! I'm glad you were happy with the customer service provided. If you ever need further assistance, don't hesitate to reach out!"
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Kendall Dunn

November 21, 2024

5  out of  5
rating by Kendall Dunn
"Very good service, James was extremely knowledgeable and very helpful throughout the process."
We responded:
"Kendall, thank you for your wonderful review! I'm glad to hear that James was able to provide knowledgeable and helpful service throughout the process. We appreciate your feedback and look forward to assisting you with any future needs. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Rachele Savage

November 19, 2024

5  out of  5
rating by Rachele Savage
"Shopping for insurance can be such a pain. Reaching out to this office and speaking with James was the complete opposite. He walked me through everything in the policy even stuff I didn't understand was incredibly professional, helpful, and funny. I'm so excited to be a part of the State Farm family. Please reach out to this company and ask for James."
We responded:
"Rachele, thank you for sharing your experience! I'm happy James was able to make your insurance shopping process smooth and enjoyable. His professionalism and sense of humor are truly valued here. We're excited to have you as part of the State Farm family. If you ever need further assistance, don't hesitate to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Liberta

November 5, 2024

5  out of  5
rating by Liberta
"Bryan from State Farm was great in explaining different aspects of my policy which helped me understand how to proceed with my decisions!"
We responded:
"Bryan is indeed a valuable part of our team, and I'm glad he could help clarify your policy details! It's wonderful to know that his explanations assisted you in making informed decisions. If you have any more questions or need further assistance, feel free to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Johana Gomez

October 29, 2024

5  out of  5
rating by Johana Gomez
"I had a fantastic experience with my agent Erik! He was incredibly thorough and took the time to listen to all my concerns. His patience and attention to detail made the process of selecting my homeowner insurance coverage seamless. We went through several quotes until we found the perfect fit that included everything I wanted. Erik was genuinely helpful and made sure I felt comfortable with my choices. I highly recommend him to anyone looking for an insurance agent!"
We responded:
"Johana, I'm so glad to hear about your fantastic experience with Erik! His thoroughness and dedication to addressing your concerns truly reflect our commitment to providing excellent service. It's wonderful that he made the process of selecting your homeowner insurance coverage seamless and ensured you felt comfortable with your choices. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Franco Antoine

October 14, 2024

5  out of  5
rating by Franco Antoine
"Great customer service from Rory and the team."
We responded:
"Thank you, Franco! I'm glad you had a positive experience with our team. We always strive to provide excellent customer service. If you need any further assistance, feel free to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Bri B

October 7, 2024

5  out of  5
rating by Bri B
"Jimmy has made the process of getting homeowners insurance for our new construction home A BREEZE! He is friendly, extremely prompt and always available to answer questions. I'm so glad I found this office to transfer all of our existing state farm policies to in our move to a new state / home!!!"
We responded:
"Thank you, Bri! I'm happy to know that Jimmy made the process of getting homeowners insurance for your new construction home so smooth. His promptness and availability are qualities we truly value in our team. We're grateful you chose our office for your insurance needs during your move. If you have any further questions or need assistance, we're here to help. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Hassan Montero

October 2, 2024

5  out of  5
rating by Hassan Montero
"The best customer service I ever had."
We responded:
"Hassan, thank you for your wonderful review! I'm glad you had such a positive experience with our customer service. We're always here to help with any of your insurance needs. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Brandon Fecteau

September 27, 2024

5  out of  5
rating by Brandon Fecteau
"Great staff, great customer experience, Big shout out to Bryan for going above and beyond, y’all earned a customer for life"
We responded:
"Thanks, Brandon! I'm happy to hear you had a great experience with our staff. Bryan is indeed a valuable member of our team, and it's wonderful to know he went above and beyond for you. We're grateful to have you as a customer for life. If you ever need anything, don't hesitate to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Kathy Silverman

September 25, 2024

5  out of  5
rating by Kathy Silverman
"Rory, Chris & Erik are all extremely helpful and amazing!! They helped me with the greatest amount of patience and understanding!! I will always recommend these guys to everyone that I know. Thanks again, guys!!!"
We responded:
"Kathy, thank you so much for your kind words! I'm glad to hear that Chris, Erik, and our team could assist you with patience and understanding. Your recommendation means a lot to us. We're always here to help with any future needs or questions you might have. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Bosque

September 22, 2024

5  out of  5
rating by Bosque
"James Hogue and Rory Steppling were both amazing in helping get insurance for myself and my daughter. When there was an issue with the misspelling of my last name, they fixed it quickly without an issue. Jimmy even helped me out during his off hours. They truly have some of the best customer experience I have experience in a while. Thanks again."
We responded:
"Thank you, Bosque, for your wonderful review! I'm glad James and our team could assist you and your daughter with your insurance needs. It's great to know that we could quickly resolve the misspelling of your last name and that Jimmy went above and beyond, even during his off hours. We strive to provide top-notch customer service, and your feedback means a lot to us. If you need any further assistance, don't hesitate to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Giovanni Gutierrez

September 9, 2024

5  out of  5
rating by Giovanni Gutierrez
"The most helpful staff I’ve ever encountered in the insurance industry. Super helpful, patient and overall nice guys. They went above and beyond to answer questions. 💪🏻"
We responded:
"Giovanni, thank you for your wonderful review! I'm glad to hear that our staff was able to assist you effectively and patiently. We always strive to go above and beyond for our customers. If you have any more questions or need further assistance, feel free to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Paul Cormier

September 6, 2024

5  out of  5
rating by Paul Cormier
"Chris at Rory Steppling State Farm Agency Was able to provide me a quote and binder within 24 hours of first contact. Very helpful and easy to work with. Thanks Chris!"
We responded:
"Thanks, Paul! I'm glad Chris was able to assist you quickly and efficiently. We appreciate your feedback and are always here to help with any future needs. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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cameron plock

September 6, 2024

5  out of  5
rating by cameron plock
"Just finalized my new policy with Jimmy. He was very knowledgeable and is truly outstanding at his job. Big thanks to this location."
We responded:
"Cameron, thank you for your kind words and the 5-star rating! I'm glad Jimmy could assist you with your new policy. We appreciate your support and are here for any future needs. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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South Florida Texan

August 28, 2024

5  out of  5
rating by South Florida Texan
"Progressive Conservative as charging me over $680/mo and Louis got me insurance with the same coverages for only $325/mo! Always shop your insurance policies!!!! Highly recommend these guys!"
We responded:
"Thank you for your positive review. I'm glad Louis was able to help you find a more affordable insurance option with the same coverage. We appreciate your recommendation and are here for any future needs or questions. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Lisa Phillips

August 27, 2024

5  out of  5
rating by Lisa Phillips
"Louis was very helpful and provided clear and easy to follow quotes that were lower than our previous provider for homeowners insurance. We will now bundle home and auto with State Farm! Thank you Louis!"
We responded:
"Lisa, thank you for your positive review. I'm happy to hear that Louis was able to assist you with clear and easy-to-follow quotes for your homeowners insurance. It's great that you found our rates competitive and decided to cover your home and car with us. If you have any further questions or need assistance, feel free to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Russ Simon

August 25, 2024

5  out of  5
rating by Russ Simon
"Jimmy was excellent and helped me get best rate with both cars and home owners insurance bundle."
We responded:
"Russ, thank you for your kind words! I'm happy to hear that Jimmy was able to assist you in getting the best rate for your auto and homeowners insurance bundle. We appreciate your trust in our team and look forward to helping you with any future needs. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Mike

August 22, 2024

5  out of  5
rating by Mike
"Rory and his agency are alway on top of any issue that has come up in my business and personal insurance. My whole family loves him and his work on our behalf!"
We responded:
"Mike, I'm glad to know that our office has been able to support your business and personal insurance needs effectively. It's wonderful to hear that your whole family appreciates our efforts. We're always here to assist you with any future needs or questions. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Valerie Jacob

August 21, 2024

5  out of  5
rating by Valerie Jacob
"Jimmy is ALWAYS on the ball (3 years doing business with him). He also quoted us the best price on boat insurance (46 foot catamaran). Highly recommend SF and Jimmy."
We responded:
"Valerie, thank you for your positive feedback! I'm glad to know that Jimmy has been consistently reliable over the past three years and that he was able to provide you with the best quote for your boat insurance. Your recommendation means a lot to us. If you have any further needs or questions, our office is here to help. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Tiffany Marchione

August 20, 2024

5  out of  5
rating by Tiffany Marchione
"5/5 stars. Chris was amazing! Extremely knowledgeable, insightful, patient and kind. Was able to walk me through my coverages and make sure everything was as it should be. He found some deficiencies that he was able to correct to my benefit. So glad to be a customer of this State Farm and grateful for Chris’ help today!"
We responded:
"Tiffany, thank you for your wonderful review. I'm glad Chris was able to assist you effectively and address the deficiencies in your coverage. We appreciate your business and are grateful for your kind words. If you have any further questions or need assistance in the future, we're here to help. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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George Lewis

August 15, 2024

5  out of  5
rating by George Lewis
"We had the pleasure of working with Chris on a boat insurance policy and could not be any happier with the outcome. He was prompt, efficient, and professional. So glad that we worked with him."
We responded:
"Thanks so much for sharing your experience with us George! I'm really glad Chris could help you with your boat insurance policy. He's definitely prompt, efficient, and professional. If you need any further assistance, feel free to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Active Your Actions

August 14, 2024

5  out of  5
rating by Active Your Actions
"Great local office, the gentleman that work here care for their clients , and are always helpful and very knowledgeable. The Best State Farm agents in the are in my opinion!!"
We responded:
"Thanks a lot for the awesome review! I'm really glad to hear that you find our team helpful and knowledgeable. We always strive to provide the best service to our clients. Your feedback means a lot to us! If you ever need anything, feel free to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Chuck Couture

August 12, 2024

5  out of  5
rating by Chuck Couture
"Rory is now our Agent for a long list of personal and commercial rental properties. His agency has been responsive and communicative and has earned the number of properties we have with his team."
We responded:
"Hey Chuck, Thanks a lot for the awesome review! I'm glad you're satisfied with our service and that our team has been responsive and communicative. We appreciate the trust you've placed in us with your personal and commercial rental properties. If you ever need anything, we're here to help! - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Kimberly Conner

August 9, 2024

5  out of  5
rating by Kimberly Conner
"James was very professional and informative. Great job!!"
We responded:
"Hey Kimberly, Thanks for the awesome review! I'm glad James was professional and informative. We appreciate your feedback and are here if you need anything else! - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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A P

August 1, 2024

5  out of  5
rating by A P
"Excellent Customer Service and Value. Jimmy & Rory were tremendously helpful. I am glad to have reached them for their services."
We responded:
"Hey A P, thanks a lot for your awesome review! I'm really glad Jimmy and our office could help you out. If you ever need anything else, just reach out! - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"